Overhead view of an outdoor AC condenser unit on a concrete pad next to a house with a dark shingle roof.

AC Repair in Portales, NM

Air conditioners here run from May through September. If yours quits, tell us what it's doing and a licensed contractor who covers Roosevelt County will get in touch.

Tell us about the job

It takes about a minute.

Step 1 of 3: Equipment
Aerial view of a gray outdoor air conditioning condenser unit mounted on a concrete pad next to a house with vinyl siding.

Five months of hard running in Portales heat

Your air conditioner works May through September here, with afternoons averaging 91°F. That is five straight months of long run times, sometimes the unit cycling on and off for hours without a real break. The compressor and the capacitor that starts it take the brunt of that load, and a weak capacitor is a common reason the unit hums but the fan and compressor don't start.

Roosevelt County also sees its share of hail and wind, 78 hail events and 53 damaging wind events over the last ten years, with hail up to 2.75 inches. That kind of storm can bend the fins on your outdoor coil or knock debris into the unit, and a coil with crushed fins can't shed heat the way it should. If your air is blowing warm after a storm rolled through, that is the first place to look.

5 months
May through September, your air conditioner is on duty
91°F
the average summer afternoon it cools against
78 hail events
in ten years, and hail bends the fins on outdoor coils
53 wind events
in ten years, and wind drives debris into outdoor units
Isometric cutaway illustration of a single-story house showing interior rooms, ductwork and an air handler in the attic space, and an outdoor condenser unit connected by lines at the exterior wall.
Your air conditioner works hardest from June through August.

NOAA nClimDiv, 1991–2020 normals

Aerial view of a gray central air conditioning condenser unit on a concrete pad next to a house with vinyl siding.

A new air conditioner would cut about $50 a year off cooling for a typical Roosevelt County home.

  • A new one at the federal minimum, 14.3 SEER2$320 a year
  • An older air conditioner$370 a year

Estimates for a typical Roosevelt County home, compared with an older unit built to the previous federal minimum, from EIA household energy data, New Mexico fuel prices and NOAA climate normals. Your home will differ.

Repair makes sense when a part like a capacitor or contactor has failed.

Replacement makes sense when the compressor has failed or the system uses R-22 refrigerant, which is no longer made.

New Mexico requires HVAC contractors to hold a state license.

The Construction Industries Division issues that license, and it covers the contractor as a whole, not each job separately. So the license does not get renewed or checked for this specific repair, it is a standing credential the contractor already holds.

For a repair on your air conditioner, the technician also needs EPA Section 608 certification if the job involves opening the refrigerant side of the system, which most repairs do. That certification is federal and applies the same way in every state, separate from the New Mexico license, and it covers the handling of refrigerant itself.

Source: New Mexico Regulation and Licensing Department

Why is my AC not blowing cold air?
The most common cause is a dirty air filter choking off airflow across the coil, which can cause it to ice up and blow warm air until it thaws. Low refrigerant from a leak is another common cause, and that's a repair that has to be done by someone with EPA 608 certification since it means opening the refrigerant side of the system. A dirty outdoor condenser coil, blocked by grass clippings or debris, can also stop the unit from shedding heat properly. Given how hot afternoons get here, from May through September, it's worth having this looked at quickly rather than waiting.
Why is my AC leaking water?
Most of the time this means the condensate drain line is clogged, and water is backing up instead of draining outside. Algae and dust build up inside that line over a cooling season and block it. It can also mean the coil itself is frozen and dripping water as it melts, which usually points back to low airflow or low refrigerant. Either way, water pooling near your indoor unit is worth shutting the system off for until someone can check it, since it can damage the floor or the unit's electronics.
Why won't my AC turn on?
Start with the thermostat batteries and the breaker panel, since both are common culprits and both are things you can check yourself. If the breaker keeps tripping when you reset it, don't keep resetting it, that usually means a short or an overloaded compressor. A tripped safety switch near the indoor unit, often wired into the condensate drain pan, will also shut the whole system down if the pan has water in it. If none of that gets it running, the contractor doing the repair will need to diagnose it in person, and a New Mexico license through the Construction Industries Division is required to do that work.